Studio Policies

Table of Contents

We understand that things change, and have created the most flexible pricing options for your convenience with no contract period and 14 day cancellation policy. We understand unanticipated circumstances sometimes arise, and it is therefore necessary that we have consistent policies for all clients. Please review the terms of your plan prior to form submission. We look forward to following up with you soon.

New In-Studio Safety & General Rules

Class Registration Procedure

  • EVERYONE must pre-register for class. This means NO DROP-INS, no exceptions.
  • Monthly members have priority. Only monthly members can sign up in Phase 1
  • Members can sign up for 2 ‘in-studio’ classes per week to start.
  • STRICT 6 hour cancellation policy. (I hate to be THAT guy, but we need to due to limited capacity)
  • Please sign our new waiver before signing up for classes. You may not attend class until the waiver is signed. 

Rules For Safety

  • No mat rentals, blocks, blankets or straps or TOWELS 
  • Masks need to be worn upon entering and exiting the studio. Wearing a mask during class is optional. If you leave your mat/bike, please put on your mask.
  • Please arrive in the clothes you wish to wear during class. 
  • Shoes will be left outside of the front door.
  • Showers and the water fountain will be closed during this initial phase. Please plan accordingly and bring your own water bottles (and towels). 

Entry

  • Entry into the studio will be allowed 5 minutes before class start time. You may hang out outside or in your car until it’s time to come in. 
  • Once entering the studio, please go directly to the studio and set up your mat/bike and remain there for the duration of class (this is going to be tricky for some…y’all know who I’m talking about). Here’s the thing: The ONLY way we can open the studio is by maintaining social distancing. We CANNOT social distance in our lobby or hallway. SOOOO this is super important! You may use the restroom before or after class (not during unless it is an emergency). 

Social Distancing

  • Bikes are set up (and shouldn’t be moved) and tape will be on the floor to mark where mats can be set up.
  • After class, instructors will dismiss by row (with only 4 peeps, this will seem weird but…)
  • Once class has ended, please head outside of the studio. You can chat outside if you’d like.
  • There will be no hands on assists from our instructors

Cleaning

  • Hand sanitizer and wipes (new wipe dispenser is going into the spin room) will be available throughout the studio.
  • The front door will be open before and after class. I will be there for most of the classes and will leave the front door open for ventilation. If I’m not there, the front door will be locked and an instructor will unlock it after class.
  • We are also doing behind the scenes cleaning to help keep you safe. We’ve increased cleaning measures daily, including disinfecting high contact areas after every class. 
  • Our instructors are required to temperature check prior to every class. They are not permitted to teach if they are experiencing any symptoms. We are maintaining a daily check-in symptom log for all instructors. 
  • We’ve purchased a Molekule Air Purifier (specifically designed to use PECO technology to help remove microscopic pollutants like allergens, mold bacteria, viruses, and airborne chemicals from the air) for the studio. 

If you prefer to stay home to practice we honor that! LIVE STREAMING CLASSES ARE STILL HAPPENING TOO!

Please reach out with any questions to info@thecyclingyogi.com.

Membership and Packages Terms and Conditions

Intro Special $115 Monthly Unlimited Membership (AP) with 1st month for $59

Terms and Conditions:

  1. Offer valid to new clients that have not attended classes at TCY for at least 12 months
  2. The recurring autopay membership charge is $59 Intro Period Rate then $115 per month and must be paid using a current debit or credit card stored on file. Cancellations can be made anytime after the 30 day trial period.
  3. The intro offer includes 30 days of unlimited classes (in-studio and virtual)
  4. All sales are final, no refunds.
  5. Intro Special offer is not eligible for suspension during the 30 day intro period under any circumstance.

Monthly Unlimited  Membership $115 Monthly Unlimited Membership (AP)

Terms and Conditions:

  1. The recurring autopay membership charge is $115 per month.
  2. The membership includes unlimited attendance of classes each month and may not be transferred or shared.
  3. In order to cancel monthly auto pay, your account must be in good standing and you must complete a 14-day submission online.  Click here for the membership cancellation form. Prorated refunds will not be honored.
  4. You may freeze this plan for free 90 days per year with 14 days notice. Click here for membership suspension form.
  5. If your account is on suspension or hold, you must complete your final month payment before cancellation.
  6. Membership registration and cancellation cannot occur on the same day.
  7. Receive 15% off workshops and retail 
  8. Receive 3 buddy passes.
  9. Must provide credit/debit card for automatic withdrawal
  10. Memberships require a 3-month commitment
  11. Free guests must be new students
  12. All sales are final, no refunds.

Recurring 5 class pack $77 every month or after 5 classes, whichever comes first

  1. This auto-renewing membership is a recurring 5 class pack. The membership will renew for $77 every month OR when the 5 classes are used up, whichever comes first.
  2. This membership entitles you to attend any regularly scheduled class at The Cycling Yogi. Special classes or workshops may be subject to an additional charge.
  3. You may share this plan with one person whom you specify. 
  4. Cancellation requires 14 Days Notice. Visit our pricing page for cancellation form.
  5. In order to cancel your monthly autopay, your account must be in good standing and you must complete a 14-day submission online. Click here for the membership cancellation form .  Prorated refunds will not be honored.
  6. Membership registration and cancellation cannot occur on the same day.
  7. If your account is on suspension or hold, you must complete your final month payment before cancellation.
  8. Cancellation requires 14 Days Notice. Visit our pricing page for cancellation form.
  9. All sales are final, no refunds.

10-Class Pack $175 for 10 classes

Terms and Conditions:

  1. This 10 pack expires after 6 months from the date of purchase, and any unused classes will be forfeited.
  2. We will roll over unused classes one time with the purchase of a new class pack.
  3. All sales are final, no refunds.

Drop-In

$30 for 1 class

Questions?

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